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| 8/9/2010
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Returns are accepted for any reason up to 30 days from the delivery date.
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Customer is responsible if return shipment is lost or damaged by shipper and must file a claim with shipper. We recommend shipping with delivery confirmation and/or insurance.
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Customer is responsible for any shipping and handling charges incurred. We can only refund shipping costs if the return is a result of our error or defective merchandise.
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Ring must be in original package and in NEW, saleable condition.
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When the ring is received, we will issue a refund to your credit card account or PayPal account within 5 business days.
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Include a copy of the shipping slip which has the order number, name and address.
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Be sure to include the ring with a note telling us the reason for the return.
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Shipping and handling charges are not refundable except on returns for defective rings.
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Defects that are the result of improper care or maintenance are not covered under the guarantee. |
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